HP Smart app more than 5 copies

[ChuckFurze]

Why is there a limit of five copies on the HP Smart app? Quite frustrating if you want to print more than five copies!

[Barachiel]

Hi @ChuckFurze ,

Thank you for posting on HP Forums,

The Barachiel is at your service.

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

In the meantime, please try the steps mentioned below:

Please try un-install and re-installing the HP smart app. once done, check If it work's good and let me know. 🙂

Please reply with the details for further assistance.

Eager to help!

[ChuckFurze]

Hi there,

It has always been the case with this app in connection with my printer. I have the latest update installed. Is it the app or  specific to the printer model / app interface.

[Barachiel]

Hi @ChuckFurze ,

Thank you for responding,

It's great to have you back 😉

The HP smart app is designed irrespective of the printer model's, to support most of the available model's, and hence a few of the functions might not work with a few printer's. 🙂

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

[ChuckFurze]

Thanks for your response but it would be useful if you could fix this in a future update please.

[Barachiel]

Hi @ChuckFurze ,

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards, 

[Kyow]

This is a joke right?  Can we get someone that is actually familiar with this app to give some kind of actual response on why there is a limitation of only 5 copies being abel to be printed in the HP “Smart” app?  I’m getting closer an closer to buying my last HP printer and recommending the same to others.  At least lie and say you’re working on fixing the problem instead of giving these lame canned responses.  And who gives a “winky face” 😉 as a professional in response to a customer having a problem?  Get it together HP.