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Microsoft Windows 10 (64-bit)

HP Smart cannot connect to my HP Printer correctly. All Functions seem OK. But for the Status of the Printer there is only the answer: unknown! There was a WindowsUpdate. Until before all was OK. But now it seems, nothing of HP functions satisfactory any more.

1 REPLY 1
HP Recommended

I've got the same problem, and have issued another post see link below:

HP Smart Printer status unknown - HP Support Community - 8029909

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