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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
RodolfoDiCaino
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Message 1 of 2
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HP Smart cannot properly connect to the printer status.

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Microsoft Windows 10 (64-bit)

HP Smart cannot connect to my HP Printer correctly. All Functions seem OK. But for the Status of the Printer there is only the answer: unknown! There was a WindowsUpdate. Until before all was OK. But now it seems, nothing of HP functions satisfactory any more.

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RayJames_Wales
New member
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HP Recommended

I've got the same problem, and have issued another post see link below:

HP Smart Printer status unknown - HP Support Community - 8029909

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