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‎11-29-2021 04:03 AM

HP Recommended

I respect your decision, but if you choose to try troubleshooting 

 

I'd recommend you install HP Easy start on your computer and follow the instructions on the screen to complete the setup

 

Here is a link to the full-featured/HP Easy Start drivers -https://support.hp.com/in-en/drivers/selfservice/hp-officejet-pro-9010-all-in-one-printer-series/239...(under the installation software tab)

 

Keep me posted!

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‎11-29-2021 06:31 AM

HP Recommended

HI Jay,

I do appreciate your continued effort to solve my problem.

I will try this again. when I am in in my office in a few days.

 

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‎11-29-2021 08:39 AM

HP Recommended

Sounds good, keep me posted with the results.

 

 

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