HP Smart does not link my printer to my account

[AlfredoEspinosa]

I've set up my printer with the HPSmart app for Windows 11 and iOS. The issue is that my HP Smart account doesn't actually show my owned printer at all, dedspite it appearing in my dashboard... What could be going on and any suggestions on how to fix this?

Thanks

[Nal_NR]

Hi @AlfredoEspinosa,

Welcome to the HP Support Community. 

I'd like to help!

Since, you mentioned that, you are facing issues with HP smart, does it happen on both Windows 11 and IOS?

Uninstall and reinstall the HP smart app. Update the firmware for your printer. 

You may also refer to this document here

You may try the Air print option for IOS.  Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @AlfredoEspinosa,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!