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‎06-23-2026 09:47 AM

HP Recommended

Hi, my printer is connected to my laptop with a USB cable.

Everything was OK until yesterday when it stopped working.

I tried everything that was advised on HP support, but it's not working.

Thank you

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-23-2026 11:11 AM

HP Recommended

Turn off printer, unplug from USB port..

Look at the device manager, if running windows, and see if the printer shows up when you plug the printer into a different USB port.  You should also hear a beeping noise indicating a USB  connection.

 

Printer model?

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎06-23-2026 11:11 AM

HP Recommended

Turn off printer, unplug from USB port..

Look at the device manager, if running windows, and see if the printer shows up when you plug the printer into a different USB port.  You should also hear a beeping noise indicating a USB  connection.

 

Printer model?

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No
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