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HP Recommended
HP 2880 Printer
Microsoft Windows 11

I have been trying to install my new 2800 series printer for 3 hours. This is the worst experience I have ever had. I have uninstalled and reinstalled HP smart multiple times. I have unplugged the printer and plugged it back in. HP smart says click here to finish setup. The screen just goes blank and nothing happens. Why can't I just plug in the laptop and install the drivers like before. I will never by another HP product. 

1 REPLY 1
HP Recommended

Hi @UncleJak 

Please install the next drivers to install the printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/DJ2800/HPEasyStart-15.8.1-DJ2800_57_2_1683_3_Webp...

 

Also you can use a smartphone to install printer:

>> https://www.youtube.com/watch?v=fihNMXesTt0&ab_channel=PrintersandScanners

 

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* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.