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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Smart does not work

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05-30-2025 07:23 PM
I have been trying to install my new 2800 series printer for 3 hours. This is the worst experience I have ever had. I have uninstalled and reinstalled HP smart multiple times. I have unplugged the printer and plugged it back in. HP smart says click here to finish setup. The screen just goes blank and nothing happens. Why can't I just plug in the laptop and install the drivers like before. I will never by another HP product.
05-30-2025 09:58 PM
Hi @UncleJak
Please install the next drivers to install the printer:
Also you can use a smartphone to install printer:
>> https://www.youtube.com/watch?v=fihNMXesTt0&ab_channel=PrintersandScanners
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* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.