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‎05-30-2025 07:23 PM

HP Recommended
Product: HP 2880 Printer
Operating System: Microsoft Windows 11

I have been trying to install my new 2800 series printer for 3 hours. This is the worst experience I have ever had. I have uninstalled and reinstalled HP smart multiple times. I have unplugged the printer and plugged it back in. HP smart says click here to finish setup. The screen just goes blank and nothing happens. Why can't I just plug in the laptop and install the drivers like before. I will never by another HP product. 

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1 REPLY 1

‎05-30-2025 09:58 PM

HP Recommended

Hi @UncleJak 

Please install the next drivers to install the printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/DJ2800/HPEasyStart-15.8.1-DJ2800_57_2_1683_3_Webp...

 

Also you can use a smartphone to install printer:

>> https://www.youtube.com/watch?v=fihNMXesTt0&ab_channel=PrintersandScanners

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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