HP Smart for ios 10.15

[Humlevej]

My MAC can no longer be updated. Therefor I can not download the "HP smart" app from app store.

Where do I find an older version of HP smart?

[Nal_NR]

Hi @Humlevej,

Welcome to the HP Support Community. 

I'd be happy to help you! 

If you're unable to update your Mac and cannot download the latest version of the HP Smart app from the App Store, you can try to find an older version of the HP Smart app that is compatible with your macOS version. Here’s how you can proceed:

Finding and Installing an Older Version of HP Smart:

Visit HP Support Website:

• Go to the HP Support website using a web browser on your Mac.

Navigate to the HP Smart App Download Page:

• Use the search or navigation options on the HP Support website to find the HP Smart app download page. You can typically find this under the section for your printer model.

Check for Software and Drivers:

• Look for a section that offers software and drivers for your HP printer model. Specifically, look for a link to download the HP Smart app.

Look for Older Versions:

• On the download page, there may be options to download older versions of the HP Smart app. Sometimes, HP provides links to previous versions of their software for users with older operating systems.

Download the App:

• If you find an older version listed, click on the download link. Make sure it is compatible with the macOS version you are using.

Install the App:

• Once downloaded, open the installer file and follow the on-screen instructions to install the HP Smart app on your Mac.

If you cannot find an older version of HP Smart on the HP Support website or if the available versions are not compatible with your macOS version, you can contact HP Phone Support.

[Humlevej]

Hi Elohi.
I am sorry to say but I have tried all the things you mention but there is no older version of SMART APP on the HP website.
I have tried what HP calls - alternative methods - but have not found anything that can be used.
I have also searched on Google but did not find any older version of smart app.
So I haven't come any further
Thanks for the answer.

[Nal_NR]

Hi @Humlevej ,

We apologize for the inconvenience, but it seems that the issue persists even after attempting the troubleshooting steps mentioned above.

This might require one-on-one interaction to fix the issue via remote assistance. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!