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HP Recommended
HP ENVY 6458e All-in-One Printer
Microsoft Windows 11

The HP Smart installed on my PC no longer works. I am unable to use the ENVY printer I though I "owned". How can I regain control of my printer??

1 REPLY 1
HP Recommended

@Jnewman158 

 

Welcome to the HP Community --

 

You can own the printer -- you do not own the applications.

 

True - The launch of the HP App is meant to replace the HP Smart application.

 

How to regain control?

 

 

Start here --

Read the articles and help provided by HP about the HP App...

 

15-July- 2025

Release of the new HP App

Community Blog – The HP App replaces HP Smart

Read the FAQs

And

HP printer setup - HP App

And

Unable to download and install the HP app

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 6458e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.