HP Smart is not installing in windows server 2022

[AvijitPaik]

Having problem to install HP smart in windows server 2022

[Sneha_01]

Hi @AvijitPaik,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

HP Smart is designed primarily for consumer and small business use, and it may not be fully supported or compatible with server operating systems like Windows Server 2022. Here are a few steps and alternatives you can try to resolve the issue:

Troubleshooting Steps for Installing HP Smart

Check System Requirements:

• Ensure that your system meets the minimum requirements for installing HP Smart. It’s possible that HP Smart may not be compatible with Windows Server 2022.

Run as Administrator:

• Right-click the installer file and select “Run as administrator” to ensure it has the necessary permissions to install.

Compatibility Mode:

• Try running the installer in compatibility mode for Windows 10:
  • Right-click the installer file and select “Properties.”Go to the “Compatibility” tab.Check “Run this program in compatibility mode for” and select Windows 10.Click “Apply” and then try running the installer again.

Disable Security Software:

• Temporarily disable any antivirus or security software that might be blocking the installation.

Check Event Logs:

• Check the Windows Event Viewer for any error messages related to the installation. This might provide more information on why the installation is failing.

Alternatives to HP Smart

If HP Smart is not compatible with Windows Server 2022, consider using other methods to manage your HP printers:

HP Universal Print Driver:

• Download and install the HP Universal Print Driver, which is designed to work with a wide range of HP printers on various operating systems, including server environments.
• HP Universal Print Driver Download

Built-in Windows Print Management:

• Use the built-in Windows Print Management tool to add and manage printers:
  • Open the “Print Management” console by typing printmanagement.msc in the Run dialog (Win + R).Add your HP printer using the console.

Web Interface:

• Many HP printers have a web-based management interface (Embedded Web Server) that you can access by entering the printer’s IP address in a web browser. This allows you to manage printer settings and monitor print jobs.

HP Printer Assistant:

• Use the HP Printer Assistant software, which might have better compatibility with server operating systems. This software is often included with the full-feature driver package for your printer model

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support