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‎09-24-2023 10:59 PM - edited ‎09-24-2023 11:08 PM

HP Recommended
Product: HP LaserJet Pro P1102 Printer

When my printer is offline click new printer it appeared as ''Offline'' in the new printer setup page but when I turn on my printer disappeared from the new printer setup page.

 

I need a quick answer.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2023 12:07 PM

HP Recommended

Hi @skidibi,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎09-27-2023 12:07 PM

HP Recommended

Hi @skidibi,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎09-28-2023 01:05 AM - edited ‎09-28-2023 01:07 AM

HP Recommended

The P1102 printer is currently wired and needs to be set up into HP Smart app before running diagnose and fix.

Was this reply helpful? Yes No

‎09-30-2023 04:41 PM

HP Recommended

Hi @skidibi,

 

Kindly refer to the steps on this link and let me know if that helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎10-14-2023 07:39 PM

HP Recommended

That document doesnt have anything about wired printers.

Was this reply helpful? Yes No
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