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‎09-01-2023 09:45 AM

HP Recommended
Operating System: Chrome OS

HP Smart keeps crashing on my google chromebook since last update. Version 116.0.5845.120 (Official Build) (32-bit)

Does anyone know a fix ? Thanks

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1 REPLY 1

‎09-03-2023 11:44 AM

HP Recommended

Hi @mrkbwn88,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

Follow the below steps to fix the issue

 

1) Uninstall the HP smart app and restart your Chromebook.

 

2) Kindly refer to the steps on this link to install the HP smart app.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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