HP Smart not installing when I click on install it shows error

[chambdj]

HP Smart will not install on my laptop.  When I click install it give an error message.

[Dragon-Fur]

@chambdj 

Could be a number of things - anything from the Operating System / version is not supported by the app to a need to uninstall the application before installing.

Could be blocked by your security software - or installing from the Microsoft Store might be blocked (if you have a work computer, for example).

Could be a problem in the Microsoft Store, too.

Windows 10 – Windows 11

Fix problems with apps from Microsoft Store

The error message (what it says) might give you a hint about the source of the problem.

HP Smart is an application.

It is listed in Settings > Apps > Apps and Features

It can be installed from that location.

After the application is uninstalled, Restart the computer and log in.

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

• Disconnect from Virtual Private Network (VPN) connection before downloading.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

• HP Smart requires that you sign into the application using your HP Account credentials.

• HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
    • Which languages does the HP Smart app support?
  • Older versions of the HP Smart app no longer support the required login feature.
  • Update the application to the latest version to access / use HP Smart

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