-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Smart software

Create an account on the HP Community to personalize your profile and ask a question
05-01-2023 09:30 AM
When I use HP Smart, the options are not displayed correctly. Only half the words are displayed in the option boxes. Is this a function of the HP Smart software, or how I set my display up? This is the only place this happens. Also, I would rather have the driver loaded locally and not have to go to the internet to use it.
05-01-2023 10:30 AM
Welcome to the HP Community Forum.
My personal opinion is that the odd cut-off fonts have more to do with the application than it does with "something" being wrong in your Operating System or screen display. I've seen what you describe in a few of the boxes in certain menus. I could be missing something, of course. I admit I've stopped looking for a solution since I can, in fact, use the app. Meh.
True - HP Smart makes use of -- and supports -- options that require access to the network, the Internet, and (when used) Cloud Storage accounts.
Use of HP Smart in Windows is always optional.
Install the Full Feature Software.
The Full Feature Software provides access to print and scan features supported by the printer.
Install the Full Feature Software
General How-to Video - Install printer software
HP Officejet Pro 8025 | 8020 | 8035 : Download and install full software solution (updated Feb2021)
and / or
=========================
Printer - Full Feature Software - Install
If you have not done so, consider
- HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.
If the full driver printer software is (already) installed but not working,
- Uninstall any printer software from Control Panel > icon view > Programs and Features
- Restart the computer and sign in.
Next,
- Check (for the Printer) in Devices and Printers > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.
Next,
- If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
- Download and Save the Full Feature Software installation package or the Easy Start Software
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<
HP Easy Start Printer Setup Software – Offline Use Only
Installation
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
- After the software is installed, Restart the computer and log in
====================================
The installation of the full driver adds at least two shortcuts to the Desktop:
Printer Assistant
HP Scan
Example - Windows - Full Feature Software - Installed
Programs_and_Features_Printer_Desktop_Icons_11
References / Resources
User Guide - HP ENVY Inspire 7200e series - HP ENVY Inspire 7900e series
Technology Tips – Video Gallery -- From our HP Expert greenturtle
Technology Tips - Envy Inspire 7900e
=========================
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY Inspire 7955e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"