HP Smart tank 529 printer is not deceted by smart app through mobile.

[AJAJRJ]

My HP smart tank 529 printer is not detected by my smart hp app .

It is not listed in hp printer driver list

Pls help

[Raj_05]

Hi @AJAJRJ,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Smart Tank 529 printer is not being detected by the HP Smart app on your mobile device and is not listed in the HP printer driver list, you can try the following steps to resolve the issue.

Check Network Connection

Ensure that both your printer and mobile device are connected to the same Wi-Fi network.

Restart Devices

Restart both your printer and your mobile device. This can often resolve connectivity issues.

Update HP Smart App

Make sure you have the latest version of the HP Smart app installed on your mobile device. You can check for updates in the app store.

Reinstall HP Smart App

Uninstall the HP Smart app from your mobile device and then reinstall it from the app store.

Printer Setup

• Turn on your printer and ensure it is connected to the Wi-Fi network.
• Open the HP Smart app and try adding the printer again.
• Follow the on-screen instructions to complete the setup.

Manual Printer Addition

Try adding the printer manually:

• In the HP Smart app, tap the + icon to add a new printer.
• Select the option to add the printer manually.
• Enter the printer's IP address. You can find the IP address on the printer's control panel or by printing a network configuration page.

Check Printer Driver

• Visit the HP Customer Support - Software and Driver Downloads page.
• Enter your printer model (HP Smart Tank 529) and download the latest driver and firmware for your printer.

Reset Printer Network Settings

Reset the network settings on your printer to default:

• For most HP printers, you can do this by pressing and holding the Wi-Fi button and the Cancel button until the power button starts blinking.

HP Print and Scan Doctor (Windows)

If you have access to a Windows computer, you can use the HP Print and Scan Doctor tool:

• Download and run the HP Print and Scan Doctor.
• Follow the on-screen instructions to diagnose and fix connectivity issues.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support