-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: HP app will not load..

Create an account on the HP Community to personalize your profile and ask a question
04-30-2021 03:41 PM
After logging in to HP SMARTthe next page comes up showing "Get the most out of your account".(this keeps coming up) The "Continue" block is "Blurred" out, cant go anywhere... But if I click on an International link Everything comes up. I do not live Internationally..I have been attempting for 2 days so I can change my InstantInk Plan. I have Chrome with Windows 10Pro.
05-03-2021
05:28 AM
- last edited on
09-23-2026
12:05 PM
by
FriendlyMod
@ToniK, Welcome to the HP Support Community!
Kindly reinstall the HP app on the computer and check if that helps or try using the app on a mobile device.
For more info on printing from a Chromebook, refer to - HP printer setup (Chromebook)
Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee