HP Smart

[Keeter]

Cannot install HP Smart. Keeps coming up with error message that I should try back later or it's an error on HP part

[TEJ1602]

@Keeter, Welcome to HP Support Community!

I see that you are unable to install the HP Smart App, follow the steps below-

Remove the app if it is already downloaded. Here is how you do it-

Start Screen / Menu > Settings > System > Apps and Features >

Scroll down, find, Left-Click /Select the app to be removed > Uninstall

OR

Start Screen > All Apps > Scroll down, find / Open HP products > Right-Click on the application > Uninstall

After the software/application is removed, Restart the computer and log in.

Now, install the app.

1. On your Windows 10 device, go to HP Smart (in English) to get the app from the Windows Store, and then follow the on-screen instructions to download and install the app.

2. On your computer, open the HP Smart app, and then click the Plus sign 

3. Follow the on-screen prompts to add your printer or set up a new printer.

If the download has issues, you could try resetting the Windows Store, though I don't know whether that will help.

Windows key > all apps > Cntrl F (search) wsreset

Click on wsreset - run as administrator

Try downloading and installing.

Hope this helps! Keep me posted. 

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