HP Solution Center Adobe Flash Player - HP Photosmart C4280

[AM1954]

Dear all,

As you may know, Adobe Flash Player ist not any more supported and should be removed! This was happened yesterday and since then HP Solution Center does not work any more!

I tried to deinstall/reinstall the software but it did not help! I reinstalled the Adobe Flash Player and Solution Centre accordingly! But the same problem!

Has any one please a solution to this problem? Thank You!

Best Regards,

AM1954

[Dragon-Fur · Accepted solution]

@AM1954 

Edits - Correct / Clean up

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HP Document:

HP Printers - HP Solution Center doesn't open 

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By now...

The Community is flooded with options to "fix", to work around, hack at the central issue (Flash doesn't work), or generally comment about the injustice of it all.

Following are a few of the more benign options - If you don't like what you find here, there are plenty of other opinions on the subject.

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Flash Player is permanently disabled as of 12-Jan-2021.

The HP Solution center software is based on Flash:

https://www.adobe.com/products/flashplayer/end-of-life.html

Some of the possible solutions for Scan...

Start Scan using HP Scan executable.

You might be able to simply start HP Scan / Scan using the program executable.

Doing so "side steps" the problem of the main Solution Center not opening.

For example:

Nelis81 reports that the old Solution Center Scan software is located in "Digital Imaging"

32bit:  C:\Program Files (x86)\HP\Digital Imaging\bin\

64bit:  C:\Program Files\HP\Digital Imaging\bin\

Double-Click on File name / executable:  hpiscnapp.exe 

Original Content...

What else?

HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

• Download-Save-Install   HP Scan and Capture

Scan_and_Capture_Document-Photo_Settings_1

What else?

HP Scan Extended apparently still works for scanning and does not include a requirement for Flash.

The Caveat:  HPSE is perhaps dependent on the Full Feature Software (previously "HP Solution Center").

HP Scan Extended

• Download-Save-Install >  HP Scan Extended 
• HPSE is a subset an older Full Feature Software suite. 
• HPSE features are very similar to the HP Scan Software released after 2015.
• Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software.  The Full Feature Software for your printer should be installed before installing and using HPSE.
• OPTIONAL:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
• Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
• Right-Click HPScan.exe > Select Pin to Taskbar
• Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
• Right-Click HPScan.exe > Select Pin to Start

• HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  Might include OCR (Save as Editable Text).

Examples

NOTE:  Image / PDF scanning settings are similar in some ways.

Be sure to check / adjust the settings in More >

HPSE_Scan-to-PDF_1HPSE_Scan-to-PDF_1E

What else?

Programs / Software like  Paint (mspaint) can be used to scan.

and

NAPS2 – “Not Another PDF Scanner”

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Download, save, and install the NAPS2 software to use.

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Question Resolved / Answered, Click "Accept as Solution" .