• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Photosmart all-in-one D110a
Microsoft Windows 10 (64-bit)

[Since solved. Has to do with Flash being discontinued] I have the same issue as the other question dated today on this board. I try to open HP Solution Center (as I've done many times), but wind up with the boxed image described by the other user: 

IMG_20210112_150001.jpg

What does that mean? Tried uninstalling and reinstalling with a new program download, with at least 3 restarts. Thank you for any help--need my scanning ability!

P

PS After posting, image changed to a generic triangle. Dang.

1 REPLY 1
HP Recommended
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.