-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Solution Center not working after Adobe Flash Player ende...

Create an account on the HP Community to personalize your profile and ask a question
01-12-2021 11:40 PM
HP Solution Center not working after Adobe Flash Player ended last night 12 January 2021. I did uninstall the Adobe Flash Player and also my HP driver then reinstall back still not working. I saw Flash Player block it so now I can't scan my photos, documents since Solution Center not working. Anyway, to get it back please. Thank you.
Solved! Go to Solution.
Accepted Solutions
01-22-2021 07:24 PM
Thank you YavarPS. I came across this after searching "hpiscnapp" and found help by Expert Dragon-Flur Level 16 similar to what you recommended.
Here what I did.
1. Look for C:\Program Files (x86)\HP\Digital Imaging\bin\
2. Find and Double-Click on hpiscnapp
3. Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click HPScan.exe > Select Pin to Taskbar
- Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
- Right-Click HPScan.exe > Select Pin to Start
Now forget about HP Solution Center since it won't work. This will be how I can scan from my computer. Many solutions to choose from the link below. Hope this works for everyone who had the same problem with HP like me.
Thank you.
Solved: HP Solution Center showing F/ i picture and not loading - HP Support Community - 7932423
01-22-2021 11:50 AM
I've faced this problem for a few days myself and after trying a bunch of third-party programs, I figures the HP scan app gives the best quality of all. I finally found a solution for this issue which worked on my ScanJet G2710 pretty well.
Try searching for "hpiscnapp" in Start Menu and run the app. that should do it.
01-22-2021 07:24 PM
Thank you YavarPS. I came across this after searching "hpiscnapp" and found help by Expert Dragon-Flur Level 16 similar to what you recommended.
Here what I did.
1. Look for C:\Program Files (x86)\HP\Digital Imaging\bin\
2. Find and Double-Click on hpiscnapp
3. Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click HPScan.exe > Select Pin to Taskbar
- Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
- Right-Click HPScan.exe > Select Pin to Start
Now forget about HP Solution Center since it won't work. This will be how I can scan from my computer. Many solutions to choose from the link below. Hope this works for everyone who had the same problem with HP like me.
Thank you.
Solved: HP Solution Center showing F/ i picture and not loading - HP Support Community - 7932423