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- HP Solution centre has stopped opening properly- just white ...
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01-12-2021 10:26 AM
HP C4480 printer scanner 5+ years old. The Solution centre fails to open properly- now displays white screen with central logo in colour f i . Whats gone wrong and whats the remedy?
Solved! Go to Solution.
Accepted Solutions
01-12-2021 10:37 AM
Hi,
Flash Player is retired and no longer working, the HP Solution center software is based on Flash:
https://www.adobe.com/products/flashplayer/end-of-life.html
You may install HP Scan Extended, then open the HP Scan Extended from the Programs menu and you should be able to scan:
https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
01-12-2021 10:37 AM
Hi,
Flash Player is retired and no longer working, the HP Solution center software is based on Flash:
https://www.adobe.com/products/flashplayer/end-of-life.html
You may install HP Scan Extended, then open the HP Scan Extended from the Programs menu and you should be able to scan:
https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
01-12-2021 05:39 PM
I uninstalled Adobe Flash Player but HP Solution Center still doesn't work. The result is the same white screen with a logo and a blue circle with "i".
I installed HP Extended Scan and that doesn't work either. Error message says "The HP Imaging Device was not found".
01-26-2021 11:41 AM
I installed the HP Scan Extended, I scanned a document, and now have no idea where it went. In the Destination area, my only "Send to" option was "Local or Network Folder". It didn't let me select where I wanted the file to go. Now I can't find it. Not happy about this.
02-05-2021 02:39 PM
That software only seems to work for scanning.
I also use my HP Printer for, surprise surprise, printing!!
I just tried to print out a page from a PDF file. The text came out poorly. I thought I would try to use the print test page option.
I cannot find a way to print a test page. that is why I wanted to use HP Solution Center. Any suggestions.
At present, some of the text is almost illegible! So, i also want to do something to diagnose the problem!!
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