cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 4
471
Flag Post

Solved!

HP Solution centre has stopped opening properly- just white screen and logo f i ?

HP Recommended
HP C4480
Microsoft Windows 10 (64-bit)

HP C4480 printer scanner 5+ years old. The Solution centre fails to open properly- now displays white screen with central logo in colour f i . Whats gone wrong and whats the remedy?

3 REPLIES 3
Level 17
Level 17
30,313 30,029 5,186 12,015
Message 2 of 4
Flag Post
HP Recommended

Hi,

Flash Player is retired and no longer working, the HP Solution center software is based on Flash:

https://www.adobe.com/products/flashplayer/end-of-life.html


You may install HP Scan Extended, then open the HP Scan Extended from the Programs menu and you should be able to scan:

https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
New member
1 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I uninstalled Adobe Flash Player but HP Solution Center still doesn't work.  The result is the same white screen with a logo and a blue circle with "i".

I installed HP Extended Scan and that doesn't work either.  Error message says "The HP Imaging Device was not found".

Reply
0 Kudos
Level 3
50 49 1 4
Message 4 of 4
Flag Post
HP Recommended
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation