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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: HP Solutions Center
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01-17-2021 11:06 AM - edited 01-17-2021 11:15 AM
Since HP Solutions Center is no longer working, I installed HP Scan and Capture, which works fine for scanning. What do I do to find out the ink levels?
Solved! Go to Solution.
Accepted Solutions
01-20-2021 02:51 AM
@PeachyKean, Welcome to the HP Support Community!
There is no other app available to check the ink levels. You may print a test page on the printer to check the ink levels
- Press and hold the Cancel or Cancel/Resume button.
-
Press the Color Start Copy button.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
01-20-2021 02:51 AM
@PeachyKean, Welcome to the HP Support Community!
There is no other app available to check the ink levels. You may print a test page on the printer to check the ink levels
- Press and hold the Cancel or Cancel/Resume button.
-
Press the Color Start Copy button.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
01-20-2021 02:35 PM
Thank you for the information. Although it did print a page showing some colors, it also contained other information that I do not know how to interpret. As I thought about not having HP Solutions Center available anymore, I wonder what will happen when I change the ink. In the past, I would have to align the cartridges and print a test page.
01-21-2021 02:19 AM
Yes, I understand. However, as of now, there is no software/driver available for this model printer due to its age. The test page will contain all the information about the printer. You may ignore other details if not required.
Keep me posted for any other assistance.
KUMAR0307
I am an HP Employee
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