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Locked

‎03-14-2022 11:10 AM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

HP Support Assistant is buggy.

 

Version: 9.14.42.0

 

Probem: Continues to show the need for a printer firmware upgrade after the upgrade has completed successfully.

No solution found so far.

Stop the messageing by turning off update notification

Category:
1 REPLY 1

‎03-14-2022 12:08 PM

HP Recommended

Hi,

You would need to delete the update notification from within HP Support Assistant.

 

Please follow the steps from below support document to delete an update notification from within HP Support Assistant:

xhttps://support.hp.com/us-en/document/ish_3152513-2896757-16

ShlomiL_0-1647281247778.png

 



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