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HP Recommended
HP OfficeJet Pro 9010
Microsoft Windows 10 (64-bit)
When I try to use HP Support Assistant to look for updates for my HP OfficeJet Pro 9010, it tells me there is a update pending............
Clipboard01.jpg
But, It won't let me check the box or run the update. Any help?

Thanks

Frank

1 REPLY 1
HP Recommended

Hi@afbille, Welcome to the HP Support Community!

 

Don't worry I'll try to help you out.

 

We understand that HP support assistance is unable to update HP OfficeJet Pro 9010 not worry its might be updated already, so it gets failed 

 

For more information Update the firmware on an HP printer Link

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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