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02-16-2022 01:17 PM
HP support page says you can contact them by email but I can't find an email address anywhere. I have tried talking to agents on live chat and on the phone but they don't offer any help at all. I want to put in a complaint about the awful service I got when I ordered a new printer. They make it impossible to get your point across to them.
Does anyone know how to find their email address? Or how to lodge a complaint?
02-19-2022 12:55 PM
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please do check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
02-22-2022
07:38 AM
- last edited on
02-22-2022
09:49 AM
by
MayS
I finally found how to get hold of them and they said if I didn't have anything left to add they were just going to archive my complaint; they don't intend to do anything about it. Nice company. This is what the man said:
I’m apologize for the confusion. I do have the details of your experience and it is documented. Other than that, is there anything more I can do for you before archiving the complaint?
This came from:
[Personal Information Removed]