• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP OfficeJet 8122e All-in-One Printers

Updated Microsoft last week. Cannot print now. says HP Universal Print application unable to print, rendering failed.

did all the usual steps in HP apps to correct.  Printer now listed as fine; still will not connect with laptop

1 REPLY 1
HP Recommended

@Cherie25, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're encountering the "HP Universal Print Application unable to print, rendering failed" error after a recent Windows update. Let's walk through the steps to resolve this issue.

Check for the Latest Windows Updates

This issue is known to occur after certain Windows updates (e.g., KB5008215 or KB5008212). Microsoft has released fixes in later updates.

  • Go to Settings > Windows Update > Check for updates
  • Install all available updates, especially:
    • KB5010415 (Windows 10)
    • KB5010414 (Windows 11)
  • Restart your PC after updates are installed.

Reinstall the HP Printer Software

Corrupted drivers or software can cause rendering issues.

Reset the Print Spooler

Sometimes the print spooler service needs a reset:

  1. Press Windows + R, type services.msc, and press Enter.
  2. Scroll to Print Spooler, right-click > Restart.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.