-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Universal Printerapplicatiion says unable to print, rende...

Create an account on the HP Community to personalize your profile and ask a question
06-05-2025 06:50 AM
Updated Microsoft last week. Cannot print now. says HP Universal Print application unable to print, rendering failed.
did all the usual steps in HP apps to correct. Printer now listed as fine; still will not connect with laptop
06-06-2025 07:16 AM
@Cherie25, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're encountering the "HP Universal Print Application unable to print, rendering failed" error after a recent Windows update. Let's walk through the steps to resolve this issue.
Check for the Latest Windows Updates
This issue is known to occur after certain Windows updates (e.g., KB5008215 or KB5008212). Microsoft has released fixes in later updates.
- Go to Settings > Windows Update > Check for updates
- Install all available updates, especially:
- KB5010415 (Windows 10)
- KB5010414 (Windows 11)
- Restart your PC after updates are installed.
Reinstall the HP Printer Software
Corrupted drivers or software can cause rendering issues.
- Uninstall the printer from Settings > Devices > Printers & scanners
- Download and install the latest full driver package for your printer: HP OfficeJet Pro 8122e Drivers & Software
Reset the Print Spooler
Sometimes the print spooler service needs a reset:
- Press Windows + R, type services.msc, and press Enter.
- Scroll to Print Spooler, right-click > Restart.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support