HP Utility Cannot Remove Printers

[SomeoneTuus]

I have installed HP Utility but accidently installed the printer 3 times. The minus-sign is grey and I cannot remove 2 of them. How can I solve this?

[DavidSMP · Accepted solution]

Hi @SomeoneTuus,

Thanks for stopping by the HP community. A very good day to you. 🙂 I reviewed the post regarding installing the printer thrice and finding that you cannot remove some entries. I will be delighted to assist you here. 🙂

Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require information regarding this:

For a start please try these steps:

• Please share a screenshot or an image of the same to assist you better.
• Does your printer work correctly?

For a start please perform these steps:

• Please reset the Mac printing system from this link: http://hp.care/2gOrf2g and reinstall the printer software from this link: http://hp.care/2gTiNi4 This should do the trick for you.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a terrific week ahead. 🙂