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‎10-25-2020 07:57 PM

HP Recommended
Product: HP3752
Operating System: macOS 10.15 Catalina

Hello everyone 

Iam having the following alert issue popup , There is an alert Popup constantly showing up and when i click OK to close it it comes back ,The alert says [HP frameworks file will damage your computer ] and does not go away ,i know is from HP Printer drivers but dont know how to get rid of this 

 

Help please 

 

Thanks  

Category:
1 REPLY 1

‎10-25-2020 08:37 PM

HP Recommended

Look for @BryanCustomPure's posts elsewhere. He has a LEGIT HP pkg you can download to fix the drivers. However, his steps only solved the 2 OTHER HPPrinter-related error messages(I had 3 of them in total, including the HPDM one). I took the extra step of moving to trash bin the actual Unix-Ex program called "HPDM", restarted again and reinstalled my OfficeJet Pro 6968 and voila! The HPDM error message totally went away and my printer started working again on my MBPro. I guess the final steps to solve will vary depending on the device/OS version. Mine is on the latest Catalina stable version.

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