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‎01-24-2021 08:31 AM - last edited on ‎08-13-2026 02:10 PM by Moderator

HP Recommended
Product: HP Smart app

I have set up my new printer using the HP app for windows. i have 2 problems

1. The app does not accept my typing ie when I try to type in a setting (email) the keys are not repeated in the app, the cursoe stays in one position as I type. I have reinstalled the app and that does not solve the problem.

2. I cannot get duplex printing to print flipping on the long side. Whatever I set the preferences to, it only prints flipping on the short side.

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1 REPLY 1

‎02-05-2021 09:04 AM

HP Recommended

@birchg

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Refer this link to find the printer product number:- click here

Sandytechy20
I am an HP Employee

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