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‎11-01-2021 01:42 PM - last edited on ‎04-02-2026 04:56 AM by Moderator

HP Recommended
Product: HP laptop

HP app won't launch, it asks to allow app to make changes to my devicer(laptop) I click yes and all I keep getting is a spinning circle and it keeps asking that same question and the same spinning circle after I click yes.

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1 person had the same question
1 REPLY 1

‎11-04-2021 12:40 PM

HP Recommended

@CindyGuido

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that HP smart won't launch, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you make any changes to the settings of your PC prior to the issue?
  • Could you please share the picture of the error screen?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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