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HP Recommended

I cannot get past the warning message that my connection is not private to get to my settings

1 REPLY 1
HP Recommended

@amy2233 

 

Try / Consider

 

Printers / Printing:  Full Driver printer is installed

Selecting to Print Documents -  HP Smart issues a warning that the software is not installed

Installation - HP Smart won’t install or complains of a “Public Network” setup

 

Places to check

  1.  Make sure your Network Profile is set to Private
  2. Ensure Network Discovery / Printer Discovery is switched on in the Private Profile setup
  3. Printers >>> Right-Click and Remove printer > wait a few seconds > Add a printer in Devices and Printers

 

Details

 

1 >>  Private / Public - Stuck on Public Network and Windows cannot switch / stick the setting

 

Normally, in Windows:

In Taskbar > Click on Wireless icon > (at the bottom of the list) Network and Internet Settings

Click on Connection type (in list) > Properties > Switch from Public to Private

 

Wait!  What if? 

Security software might be  in charge of this setup!

Check your Security software – find and set the Profile to Private (as opposed to Public)

 

2 >>  Switch ON Network Discovery and (Printing) Printer File Sharing

 

How to Verify / Switch on / off Network discovery and File and Printer sharing

 

Control Panel > icon view > Network and Sharing Center

Change  advanced sharing settings >

Beneath Private (current profile) >

Network Discovery

Select (Switch ON   (Off = UNCheck) Turn on network discovery

Check / Switch ON  (Off = UNCheck) Turn on automatic setup of network connected devices

File and printer sharing

Select / Switch ON  (Off = UNCheck) Turn on file and printer sharing

HomeGroup Connections

Select / De-Select Allow windows to manage homegroup connections (recommended)

Save Changes

 

3 >> Printing – Remove / Add-a-printer in Devices and Printers

 

Control Panel > icon view > Devices and Printers

Right-Click on Printer > Remove Device

Wait a few seconds…

Along top ribbon in Devices and Printers > Add Printer

The printer I want isn’t listed…

Add the printer using the IP - TCP/IP address

 

===================================================

 

 

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 “Things that are your printer”

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

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Dragon-Fur

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