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Windows 11 Support Center. -

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12-18-2021 12:21 PM
Try / Consider
Printers / Printing: Full Driver printer is installed
Selecting to Print Documents - HP Smart issues a warning that the software is not installed
Installation - HP Smart won’t install or complains of a “Public Network” setup
Places to check
- Make sure your Network Profile is set to Private
- Ensure Network Discovery / Printer Discovery is switched on in the Private Profile setup
- Printers >>> Right-Click and Remove printer > wait a few seconds > Add a printer in Devices and Printers
Details
1 >> Private / Public - Stuck on Public Network and Windows cannot switch / stick the setting
Normally, in Windows:
In Taskbar > Click on Wireless icon > (at the bottom of the list) Network and Internet Settings
Click on Connection type (in list) > Properties > Switch from Public to Private
Wait! What if?
Security software might be in charge of this setup!
Check your Security software – find and set the Profile to Private (as opposed to Public)
2 >> Switch ON Network Discovery and (Printing) Printer File Sharing
How to Verify / Switch on / off Network discovery and File and Printer sharing
Control Panel > icon view > Network and Sharing Center
Change advanced sharing settings >
Beneath Private (current profile) >
Network Discovery
Select (Switch ON (Off = UNCheck) Turn on network discovery
Check / Switch ON (Off = UNCheck) Turn on automatic setup of network connected devices
File and printer sharing
Select / Switch ON (Off = UNCheck) Turn on file and printer sharing
HomeGroup Connections
Select / De-Select Allow windows to manage homegroup connections (recommended)
Save Changes
3 >> Printing – Remove / Add-a-printer in Devices and Printers
Control Panel > icon view > Devices and Printers
Right-Click on Printer > Remove Device
Wait a few seconds…
Along top ribbon in Devices and Printers > Add Printer
The printer I want isn’t listed…
Add the printer using the IP - TCP/IP address
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HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Product Home
Enter the type and name of your HP device
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