HP deskjet 1255-the diagnostic are all good. However I only get blank pages now. Any ideas?

[Lisank]

My HP 1255 has started to only print blank pages.  Cartridges are good, diagnostics all look good. Have done a power reset, drivers good and no resolutions. Any ideas to help out?  thanks

[Nal_NR]

Hi @Lisank,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with printing blank pages.

The printer is working, but the printed output is missing black or color ink or the printed page is blank or has very little ink.

Step 1: Use genuine HP ink cartridges

HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

If using genuine ink cartridges resolves the issue, you do not need to continue troubleshooting.

Click here for the remaining steps. 

Update the firmware by selecting the current OS. Click here

Hope this helps! Keep me posted for further assistance.
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