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‎10-29-2022 01:50 AM

HP Recommended
Product: HP DeskJet 2620 All-in-One Printer
Operating System: macOS 12.0 Monterey

I have recently changed admin password and the website accepted the change. When I tried to log in again, it shows the error, telling me that the password is incorrect and unable to log back in. My password is correct. I have read some comments about the password must be less than 16 letters/symbols and should not contain" @". My new admin password was randomly selected using the password manager and contains 20 letters/symbols and has a @ symbol, as I didn't know this prior to the change. I attempted to type the first 16 letters of my password but it still contains @, so didn't work. 

my MacBook Pro has been updated to the latest version, OS 13.0 (22A380)  and has lost all the printer settings, so tried to reinstall printer once again but has been unsuccessful. I did try to connect my HP printer using the printer IP address but didn't work either. I have been trying to access "Advance Settings - Factory Reset" but without Admin Password, I cannot proceed. I'd appreciate if someone could  help me on resetting my admin password or know how to set up my HP printer somehow! 🙂 

 

 

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