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‎02-16-2021 10:39 AM

HP Recommended
Product: Mac OS Big Sur 11
Operating System: Other

I cant print from my Mac OS Big Sur 11 with HP Deskjet 2645 all in one ink advantage.

It says CAN'T OPEN PRINTER HOME OR EWS PAGE.

PLEASE HELP.

IF I RESTART MY LAPTOP, THEN IT PRINTS AUTOMATICALLY WHEN RESTARTING

 

1 REPLY 1

‎02-16-2021 04:42 PM

HP Recommended

I have been told by the Call Centre of HP that they are no longer supporting the old USB only printers with Big Sur as an operating system on the Mac. The issue is to do with the security certificates on the drivers that HP are not renewing. I have a Deskjet 1510 which also has stopped working. One of the solutions given to me was to buy a Windows PC which they say would work. As I do not want to replace my Mac just to get a $100 printer working I decided to replace the printer with a CANON one. I consider this an incomprehensible decision by HP. If I'm wrong and they have a driver which works with Big Sur for the old USB printers I would like to hear about it.

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