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‎11-25-2025 09:56 AM

HP Recommended
Product: HP DeskJet 2820e All-in-One Printer
Operating System: Microsoft Windows 11

HP Deskjet 2820e "use SETUP cartridges" error. I have the instant setup cartridges but no matter how many times I insert, take-out and re-insert the cartridge missing is displayed. How do I bypass this error to use the printing function of this printer? Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-01-2025 05:19 AM

HP Recommended

Thank you for your reply I actually managed to bypass the error with this method, Solved: Re: Deskjet 2775 requires SETUP cartridges again after power... - HP Support Community - 817....

 

Thank you again for your assistance.

 

Regards

 

Martin.

View solution in original post

1 person found this reply helpful
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4 REPLIES 4

‎11-25-2025 12:19 PM

HP Recommended

Hello @Martin_Meakin76 , how are you ?

 

Please, try the procedures below:

 

HP Deskjet 2820e getting error E0 "Don't use SETUP cartridge... - HP Support Community - 9086296

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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‎11-28-2025 06:46 AM

HP Recommended

Thank you for the response but that didn't work no matter how many times I unplugged the printer, took out and reinserted the ink cartridges, it still asks for the set up cartridges.

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‎12-01-2025 05:13 AM

HP Recommended

Hello @Martin_Meakin76 

 

I recommend that you have a technician look at the printer.

 

HP® Service Center Locator - United States | HP® Support

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Was this reply helpful? Yes No

‎12-01-2025 05:19 AM

HP Recommended

Thank you for your reply I actually managed to bypass the error with this method, Solved: Re: Deskjet 2775 requires SETUP cartridges again after power... - HP Support Community - 817....

 

Thank you again for your assistance.

 

Regards

 

Martin.

1 person found this reply helpful
Was this reply helpful? Yes No
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