HP deskjet 3630 all-in-one series printer wireless connection

[Gornagoo]

Looking for advice please. When sending a job to the printer that involves more than one page, the printer only prints one page then I have to press the RESUME button to finish the job.  This a little inconvenient as the printer is upstairs and I work downstairs.

[Echo_Lake]

@Gornagoo
Thank you for posting on the HP Support Community.

Let's check the hardware functionality of the printer by making 5 blank copies: Press the copy button multiple times.
Please check and let me know if the same issue occurs while making the copy.

Keep me posted for further assistance.

[Gornagoo]

Thank you for replying ECHO_LAKE

did as advised, no problem with that.

Gornagoo

[Echo_Lake]

@Gornagoo

Thank you for posting back. 

Let's try this:

Remove a preferred printer from the HP Print for Chrome list.

1. From the Chrome browser, click on the Apps icon  in the upper left-hand corner of the browser.

   A list of Chrome apps displays.

2. Select HP Print for Chrome.

   

3. From the HP Print for Chrome window, click Add printers by IP address, and then click REMOVE next to the printer you want to disconnect.

   The selected printer is removed from the list. Once its done install printer, follow the below steps:

To print from the Chrome browser, install HP Print for Chrome from the Chrome Web Store.

1. Open the Chrome browser, and then go to HP Print for Chrome (in English).

   HP Print for Chrome app window opens.

2. Click ADD TO CHROME, and then follow the on-screen instructions.

   The HP Print for Chrome window opens.

   

3. Close the window, 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Gornagoo]

ECHO_LAKE

many thanks for your efforts. Did as advised and as before the printer prints page 1 then I have to RESUME for the other pages to print.

Regards

Gornagoo

[asmita6658]

@Gornagoo

I'd suggest you try taking the computer near to your printer. 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

[Gornagoo]

Thank you Asmita

tried taking laptop nearer printer but this had no affect.

Apparently according to Google I am using the latest HP version.

Thank you for your interest.

Gornagoo

[Gornagoo]

Asmita good day

and thanks for your help. I have deleted browsing history and this appears to have fixed the problem.

Again, my thanks

Gornagoo

[Gornagoo]

Echo_Lake

Thanks for recent help. Deleting browsing history has remedied the problem.

Thanks again

Gornagoo