HP deskjet ink advantage ultra 4820 series

[lolan1]

When I triewd to setup the printer using Hp smart, its showing not available for this product and not able to set up completely. I added using view devices and printers -> add a printer. It gets added. Right click. Its showing scan properties instead of printer properties. I need WSD port. If I configure using TCP/IP port its working. I am using hp print scan doctor device for my work. If I connect using TCP/IP its showing some exceptions. Only with WSD port my code will work. Currently my device if added is showing driver is unavailable. I can't find a suitable driver for the printer. Fast help appreciated as my work is struck.

[Kumar0307]

@lolan1, Welcome to the HP Support Community! I’m here to help.

I understand you are trying to install the printer on the computer. For assistance with first-time printer setup, click here.

Do you get any errors while using the HP Smart app?

Use the HP Smart app to print and scan from your Win 10 PC

Click here to download and know more about the app.

If the above does not help, click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try printing. (Do not use the HP Smart app if you have installed the full-feature driver)

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!