-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP envy 4504 and windows 11

Create an account on the HP Community to personalize your profile and ask a question
12-09-2021 03:00 PM
Hello. MY envy 4504 is set as network printer. Working fine with 2 pc's with Windows 10. New pc has Win 11 and although installed and 'ready' it seems a driver is missing. Not on the list as being compatible with Win 11. Is there a fix available or coming does anyone know? Perhaps I am doing something wrong?
Thanks for any help.
12-16-2021 12:07 PM
Welcome to the HP support community.
I understand that you are getting driver error, I am glad to assist you.
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install HP Smart again
Click here to download.
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee