• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-29-2024 04:00 PM

HP Recommended
Product: hp envy 6075
Operating System: Microsoft Windows 11

The printer is connected to the wifi and I can detect it on my laptop. but when I try to print, it says that the driver is not available.

I already updated the available drivers, turned off the printer, and restarted my laptop but the message is the same.

I am not sure what else to do.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-30-2024 02:00 AM

HP Recommended

Hi @Wendy_1 

 

Please install the next drivers for your Envy 6075 printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/EN6000/HPEasyStart-13.4.8-EN6000_51_3_4843_2_Webp...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎07-30-2024 02:00 AM

HP Recommended

Hi @Wendy_1 

 

Please install the next drivers for your Envy 6075 printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/EN6000/HPEasyStart-13.4.8-EN6000_51_3_4843_2_Webp...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.