HP fax disappered (both universal driver and fax with model number OJ9023

[MattisH]

I am stuck the fax has disappeared - hp site not offering driver - it links to an error "not found"

[Andr-1611]

Hello @MattisH ,
Welcome to the HP Support Community!

Here is the link to the Won10-Software: https://support.hp.com/us-en/drivers/hp-officejet-pro-9020-all-in-one-printer-series/model/24547781?...

Check:

Two printers should be installed under “Devices and Printers”:
a) OfficeJet Pro 9023
b) OfficeJet Pro 9023 Fax or Fax OfficeJet Pro 9023

If not then install the complete software. However, the printer should first be disconnected from the computer.

I hope this helps. If not, please provide feedback, with detailed information with screenshots.

Kind Regards
Andr-1611

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