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Locked

‎01-12-2025 08:16 PM

HP Recommended

When I get to the "Download and Install" portion of the HP Easy Start app, it fails with this error:

"We were not able to automatically locate any software options for this product. Please go to the HP Website and search for product solutions there. www.hp.com/support"

I cannot find any direct downloads on the HP site to add drivers for my HP ink tank 115.

Any advice most appreciated.

macOS 15.0.1 (Sequoia)

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2025 12:00 AM

HP Recommended

Hi @Aldityo 

Try to install with the next Apple Ink Tank basic driver:

 

1. Connect your printer with USB cable

  • ferRX_0-1723272783720.png

2. Then install the next software

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-13-2025 12:00 AM

HP Recommended

Hi @Aldityo 

Try to install with the next Apple Ink Tank basic driver:

 

1. Connect your printer with USB cable

  • ferRX_0-1723272783720.png

2. Then install the next software

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
Was this reply helpful? Yes No
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