HP laserjet p1102w error "disk you attached is not readable by this computer

[farleyray]

HP LaserJet pro P1102w printer has been used 4 years on our Mac.  Occasionally would lock up offline.  Apple support proved a work through which has worked until now.  When the printer is usb reconnected and turned on the error message "the disk you attached is not readable by this computer" is received.  I deleted the printer and now cannot add it.  I get the message " HP compatibility software installer this update requires macOS version 12.0 or earlier".  My version is 12.3.1.  HPPrinterDrivers51.dmg is the software installer.

[Echo_Lake]

@farleyray

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

Something on the Mac is recognizing the printer as a disk drive. Since the printer has a feature called Smart Install, which only installs the printer software automatically on Windows.

Try disconnecting everything, do a complete shut down on the printer, restart the Mac, then connect the USB cable to the Mac while the printer is still off, and then start the printer.

• Do you have Parallels installed on the Mac?
  Temporarily turn off the Parallels, so the Smart Install won't be recognized on the Mac.
  If you don't have Parallels then we will need to disable the Smart Install in order to install the printer on the Mac.

There are a couple of ways that we can disable it.
Print out a configuration page. Printing a Configuration Page.

Select Method two.
If the printer has an IPV4 address or if the Wireless Direct is turned on and showing an IP address, you can access the printer's Embedded Web Server and disable the Smart Install from there.
If you have a valid IP address, type the IP into Safari's browser to bring up the printer's Embedded Web Server and you can disable the Smart Install on the printer.
 

Hope this helps! Keep me posted for further assistance.
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