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‎05-22-2023 07:06 AM

HP Recommended
Operating System: Microsoft Windows 11

HP Neverstop MFP 1202 W approximately 18 months old, won't turn on.  Worked fine and then next day wouldn't power on.  Tried the reset --several times, changed the power cord and tried a different outlet.   Nothing works.  No lights, no power.

Category:
12 people had the same question
1 REPLY 1

‎05-24-2023 02:21 PM

HP Recommended

Hi @T_bear2002,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that your HP Neverstop MFP 1202W Printer does not power on.


Please follow the steps listed below to reset the printer:
1. With the printer turned on, disconnect the power cord from the printer.
2. Unplug the power cord from the power source.
3. Wait 60 seconds.
4. Reconnect the power cord to a wall outlet and to the printer.
NOTE: HP recommends plugging the printer directly into a wall outlet.
5. Turn the printer on.
You may also refer to this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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