HP officejet Pro 8600 printer, high priority printing

[ReachelM]

I have a HP Officejet pro 8600 that is continually stuck on "low" priority when printing.  When a document is sent to print, it does not immediately print, you have to select Print, Properties, (printer dialogue box opens), 3/4 of the way down, you have to slide the priority from low to high.   But you have to do this change from low to high priority each and every time.  I've checked all the updates, they are current,, I've no other issues with this printer.  These are simple documents, 1-3 pages max.  What is the solution to have the printer priority stay on high priority?  Very frustrating.

[Raj2111]

Hi @ReachelM 

Welcome to the HP Support Community!

I understand that you want to chchangenage the printing settings, I am glad to assist you today.
 

Please try these steps :

1. Open the Printers folder from the Start menu.
2. Right-click the desired printer and select “Properties”.
3. Select the “Ports” tab, then click “Advanced”.
4. Under the “Priority” section, select the “High Priority” option.
5. Click “OK” to save the change.

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards, 

[ReachelM]

Hi,

Thanks for the reply.  I have Chrome 10, Windows 10, 64 bit.  When I move through your instructions my "priorities" are numerical and are set to "1".  There is no option for high, medium or low.   I gone through all options through anything on my system that has the word "printer" listed agone down the rabbit hole of ports and advanced and anything else viewable.

The only time you see a slide bar or any other option to change from low to high priority is during the actual printing process.  (Print, document, properties, general:  priority  slide bar option to change from lowest to highest (always stuck on low), current priority is always set to 1, yet you still have to use the slide bar from low to high. 

Thanks, any other ideas for the latest Chrome,  HP officejet Pro 8600, with Windows 10, 64 bit? 

[Raj2111]

Hi @ReachelM 

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

To get the answer to this question, we have limited support boundaries in the support community as of now.

I would request you reach out to our support team. I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile.

-Regards,