HP print Doctor

[Tomhamilton]

HP print doctor will not open

[Garp_senchau]

@Tomhamilton,

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Run as Administrator:

• Right-click the HP Print and Scan Doctor shortcut or executable file.
• Select "Run as administrator" to make sure it's not being blocked by permissions.

Restart the Computer:

• Sometimes a simple restart can help clear any temporary issues.

Reinstall the HP Print and Scan Doctor:

• Uninstall the current version of the HP Print and Scan Doctor.
• Go to the HP Support website and download the latest version of the tool.
• Reinstall it and try opening it again.

Check for Software Conflicts:

• Disable any security software temporarily (antivirus, firewall) and check if the program opens.
• If it works, you can adjust settings in the security software to allow the program.

Check Windows Updates:

• Ensure your system is up to date. Sometimes, Windows updates fix issues that might interfere with certain applications.

Check for Background Processes:

• Open Task Manager (Ctrl + Shift + Esc) and look for any processes related to HP Print and Scan Doctor. If you see any, right-click and end the task, then try opening the program again.

Check Compatibility:

• If you're using an older version of Windows, ensure the version of HP Print and Scan Doctor you're using is compatible with your OS.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,