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‎02-14-2023 08:31 PM

HP Recommended
Operating System: Microsoft Windows 11

I constantly have problems with HP Smart (dumb) software particularly with scanning and Wi-Fi Direct.  When I go to the forums etc HP answer is to reload the software.  I have done this at least 30 times.  Enough is enough.  Over the last 20 years I would have purchased over 50 HP printers between business and private.  My next printer purchase will have one overriding requirement.  It will not be an HP printer!!!!!!!

Category:
1 REPLY 1

‎02-26-2023 08:03 AM

HP Recommended

Hi @Davidnew,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc.


- Connection method - USB, physical LAN, or wireless?
- Error messages (if any) on the unit. 


Take care and have a great day ahead.

Rainbow23 - HP Support.
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