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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: HP rewards pops up window

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07-24-2020 09:40 AM - edited 07-24-2020 10:34 AM
Why HP Software developers …… (word unwarranted. is removed)?
Can we get an option Do Not Show me "EVER" that popup windows?
Solved! Go to Solution.
Accepted Solutions
07-24-2020 10:10 AM
Your comment is unwarranted.
Please resist the urge to disparage groups and people here.
HP Support Community: Rules of Participation
Thanks for understanding.
Old Printer - Old software - Old issue.
I am sorry for it; the lesson about placing reward messages into software was learned years back.
Unfortunately, that lesson was learned too late for some older devices (printers) and old software that cannot be updated.
The promotion is ended:
HP Rewards – Program Ended July 2017
From HP
HP appreciates your choice in purchasing genuine HP cartridges. However, this HP Rewards program is no longer active, and the benefits of this retired program are no longer being provided. HP greatly values its customers and often develops new and exciting ways to reward customers through promotions and product savings. To discover any new reward programs and find great deals on HP products, visit the HP store at HP Store - USA regularly. (Click Flag at bottom of website to change regions.)
The HP Rewards Promotion - Ended July 2017
Important:
- IF available for your printer, installing updated printer software removes the message.
- No update for you printer? Ignore the rewards message and the request to update the driver.
____________________________________________
The following works for normal message options - but may not have any impact on your situation.
Part of the list...
Method - Switch off Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications, set the following to OFF
- Get tips, tricks, and suggestions as you use Windows
- Get notifications from apps and other senders
Method - Switch off Selected Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications
Switch ON Get notifications from apps and other senders
Scroll down to the list of "apps" > switch on / off each application
Optional
Switch OFF Show me the Windows Welcome experience...
Switch OFF Get tips, tricks, and suggestions as you use Windows
Method - Printer Notifications (Recent versions of Windows)
Control Panel > icon view > Devices and Printers >
Left-Click one time on any Printer > (top ribbon) Print Server Properties >
Tab Advanced > UNCHECK the following
- Show informational notifications for local printers
- Show informational notifications for network printers
OK
Method - Printer Notifications – Device Manager
Paraphrased from a Solution Contributed by Bob_Headrick
Control Panel > icon view > Devices and Printers
Right-Click on your printer >
Printer Properties > Ports > Uncheck "Enable bidirectional support" >
Apply > OK
Relevant Thread: New HP 7855 - How can I turn off the printer notifications
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
07-24-2020 10:10 AM
Your comment is unwarranted.
Please resist the urge to disparage groups and people here.
HP Support Community: Rules of Participation
Thanks for understanding.
Old Printer - Old software - Old issue.
I am sorry for it; the lesson about placing reward messages into software was learned years back.
Unfortunately, that lesson was learned too late for some older devices (printers) and old software that cannot be updated.
The promotion is ended:
HP Rewards – Program Ended July 2017
From HP
HP appreciates your choice in purchasing genuine HP cartridges. However, this HP Rewards program is no longer active, and the benefits of this retired program are no longer being provided. HP greatly values its customers and often develops new and exciting ways to reward customers through promotions and product savings. To discover any new reward programs and find great deals on HP products, visit the HP store at HP Store - USA regularly. (Click Flag at bottom of website to change regions.)
The HP Rewards Promotion - Ended July 2017
Important:
- IF available for your printer, installing updated printer software removes the message.
- No update for you printer? Ignore the rewards message and the request to update the driver.
____________________________________________
The following works for normal message options - but may not have any impact on your situation.
Part of the list...
Method - Switch off Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications, set the following to OFF
- Get tips, tricks, and suggestions as you use Windows
- Get notifications from apps and other senders
Method - Switch off Selected Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications
Switch ON Get notifications from apps and other senders
Scroll down to the list of "apps" > switch on / off each application
Optional
Switch OFF Show me the Windows Welcome experience...
Switch OFF Get tips, tricks, and suggestions as you use Windows
Method - Printer Notifications (Recent versions of Windows)
Control Panel > icon view > Devices and Printers >
Left-Click one time on any Printer > (top ribbon) Print Server Properties >
Tab Advanced > UNCHECK the following
- Show informational notifications for local printers
- Show informational notifications for network printers
OK
Method - Printer Notifications – Device Manager
Paraphrased from a Solution Contributed by Bob_Headrick
Control Panel > icon view > Devices and Printers
Right-Click on your printer >
Printer Properties > Ports > Uncheck "Enable bidirectional support" >
Apply > OK
Relevant Thread: New HP 7855 - How can I turn off the printer notifications
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device