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Locked

‎12-13-2021 08:47 PM

HP Recommended
Product: color laserjet pro mfp m281cdw
Operating System: Microsoft Windows 10 (64-bit)

I just got an hp s/w update. Now, after getting the update, I can't print. The printer console displays this error message. I went to the website displayed, which just says that you sent me this trojan horse update on purpose. You cheats. I bought this printer at Costco. I am going to report what you did to them and all over social media. HP used to be a great company. Your name stinks now.
blockedCartridgeNonHp.jpg

Category:
4 REPLIES 4

‎12-13-2021 08:49 PM

HP Recommended

I forgot to mention that my printer was working fine with non hp ink until hp sent me this update.

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‎12-13-2021 08:59 PM

HP Recommended

Hello @SteveMiller1 .
Needless to say, they are security implementations that the company adds for the proper functioning or performance of the products it sells.
I do not work for Hp.....

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎12-14-2021 12:18 PM

HP Recommended

thanks for nothing, Gold Master

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‎01-22-2022 10:22 AM - last edited on ‎01-22-2022 12:59 PM by Retired

HP Recommended

Yes. The f/w update looks for non-HP cartridges and locks you out of your printer. Period. There is no fix except to revert to an older f/w version and then lock HP out of auto updates. There is a method for doing so on youtube. It worked on my HP laserjet pro MFP M281 cdw  https://www.youtube.com/watch?v=BSfI8j7JmRQ

 

I updated and my 17 year old son could not print a needed assignment for school. Epson also did this.

HP Supply Problem After Update
HP Supply Problem After Update
youtube.com/watch?v=BSfI8j7JmRQ
It looks like HP is updating there printers to break compatibility with 3rd party toner. Today I'm going to show you how to downgrade the firmware to continue using your printer. Please Like this video and Subscribe to my channel https://www.youtube.com/cybercpu?sub_confirmation=1 My shirt from ...
1 person found this reply helpful
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