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‎03-21-2022 11:44 AM - last edited on ‎03-23-2022 12:32 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 8740 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

After working perfectly for years. now when I open HP Smart, app hangs at "Applying account information..." I have searched the forums, powered up and down the printer, reinstalled the software, run the HP Print and Scanner trouble shooter and nothing has fixed it.

3 people had the same question
1 REPLY 1

‎03-25-2022 06:45 AM

HP Recommended

Hi@arawson,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing HP Smart issues with the HP OfficeJet Pro 8740 All-In-One Printer.

 

I have a few recommendations 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

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